Privacy Policy

The Muslim Panto ("we", "us")  - across the UK. This policy explains how we handle your personal information when you use this website or book tickets.

Who We Are

The Muslim Panto is an independent the atrical production led by Abdullah Afzal.

Contact: sales@muslimpantotickets.com

Information We Collect

  • Name, email, phone number, and address - when you book tickets or buy merchandise
  • Payment details - processed securely by our payment provider; we don't store full card numbers
  • Ticket details - show, city, and ticket type
  • Marketing preferences - if you opt in to updates
  • Usage data and cookies - to run the Site and understand visitor traffic

How We Use It

  • Process bookings and orders, and send confirmations
  • Manage entry at venues
  • Send essential show updates (changes, cancellations)
  • Send marketing emails - only if you've opted in, with unsubscribe available
  • Improve the Site and prevent fraud
  • Meet our legal and accounting obligations

Sharing Your Information

We share data only where necessary, with:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Email marketing providers (if you've opted in)
  • Venue partners (for entry validation)
  • Authorities, where required by law

We never sell your personal information.

Cookies

We use essential cookies (for checkout and cart) and analytics cookies (to understand Site usage). You can manage these in your browser settings.

Data Retention

We keep booking and order records for as long as required by law (typically up to 6 years for accounting purposes), and marketing data until you unsubscribe.

Your Rights

Under UK GDPR, you can request access to, correction of, or deletion of your data, and object to marketing at any time. Contact us at sales@muslimpantotickets.com, or complain to the ICO at ico.org.uk.

Children

Our shows are family events. All bookings must be made by an adult (18+); we don't knowingly collect data directly from children.

Security

We use secure, encrypted checkout via Shopify. No online transmission is 100% secure, but we take reasonable steps to protect your data.

Changes

We may update this policy from time to time. Check back for the latest version.

Contact Us

The Muslim Panto

Email: sales@muslimpantotickets.com